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Customer/Product support

The following resources are available on each product info page:

Search by PRODUCT NAME below, to view the related support materials.

Examples: "3405", "Elastoflex 650" or "Nuvo CS B"

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You are able to mix the materials from Maxwell Products. However, while we have not heard of any problems mixing our products with competitors’ products, we cannot recommend it, as we do not know the composition of competitors’ products. We recommend always asking about the products you plan to mix to get any pertinent instructions for doing so.

Direct fire melters generate spots of intense heat that break down sealants with cheaper materials. Our premium sealant, engineered with quality polymers specifically for the high temperatures of direct fire melters, NUVO Elite performs without breaking down.

We advise against it, as moisture prevents crack sealant from properly adhering to the walls of the pavement crack. This prevents both a proper bond with the crack walls, as well as a moisture-tight seal.

For all melter maintenance, please refer to your owner?s manual, or the manufacturer?s website for proper procedures and instructions.

GAP-Mastic and GAP-Patch are thermo-plastic materials sold in solid form and must be melted/heated to application temperature before use. GAP-Mastic and GAP-Patch are compatible with all major brands of mastic melters that employ a double boiler/indirect heating method. A Helix Flow Controller is strongly recommended (shown equipped) for GAP-Patch 500 series products as they are too thick to be dispensed reliably and consistently from most standard mastic melters not equipped with a product dispensing system. If your melter is not equipped with a Helix Flow Controller, consult a Maxwell Products representative.

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